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Deposit limits, number of transactions, and processing time.
| Payment Methods | Processing Time | Support Mobile | Support Web |
| USDT TRC20 | Within 5–30 minutes. | ✓ | ✓ |
Note: Deposit limits for mobile and web platforms may differ. The time it takes for the transaction to appear in your account may also depend on the processing time of the respective third-party payment provider.
If a member receives a notification that the payment was successful but the account balance has not yet been updated, it may be due to the following reasons:
| Deposit Method | Reasons for Funds Not Being Credited | Solution |
| USDT TRC20 | Remarks / transfer amount does not match the deposit form | Contact Live Support immediately and provide the transaction receipt for assistance. |
Important Note:
To prevent malicious or excessive payment attempts, the system limits the number of pending deposit submissions per day. If deposit forms are submitted too frequently, the system may display a message:
“Pending deposit submissions are too frequent. Please try again after 24 hours.”
The deposit accounts and channels are system-generated. If the system shows 【No available bank account】, please select an alternative payment method for your deposit.
